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Onsite support

Software is half the job.
We also turn up on the day.

Our Dubai crew sets up the gates, runs check-in with your team, fixes problems on the spot and watches the live dashboard, so you can look after your guests.

Check-in crew

Trained staff for gates, VIP desks and the box office

Hardware

Scanners, face check-in cameras, kiosks, badge printers, tablets

Command centre

Live headcount, gate throughput and an incident log

Rehearsal

A pre-event test of every device and every flow

Help desk

On-the-spot fixes for lost tickets, upgrades and name changes

Post-event wrap

Check-in data, incident log and a debrief the next day

How it works

From first call to final report.

  1. 01

    Brief

    Call or WhatsApp us. We map the event, venue, audience and ticket plan.

  2. 02

    Approvals

    We prepare the event permit and ticket configuration for approval.

  3. 03

    Launch

    Your branded ticket page goes live with payments, promo codes and tracking.

  4. 04

    Promote

    WhatsApp campaigns, affiliate links and AI copy keep sales moving.

  5. 05

    Event day

    Face and QR check-in, kiosks and our crew run the doors with you.

  6. 06

    Settle

    Reconciled sales, attendance and sponsor reports β€” ready for the next one.

Where we work

Dubai first. Growing across the region.

DubaiHome base β€” full onsite service
Abu DhabiOnsite on request
Sharjah & Northern EmiratesOnsite on request
Saudi ArabiaExpanding
Wider GCCExpanding
IndiaSoftware + remote support

Got an event coming up?

Tell us the date, the venue and the crowd size. We'll come back with a plan and a quote, usually the same day.